All passengers are requested to stay updated with the current COVID restrictions in South Andaman, as mandated by the District Commissioner of South Andaman. It is advised that passengers allow at least one extra day for transit in Port Blair, both on arrival and departure, to facilitate the RTPCR report and accommodate any changes in flight and ferry timings. Makruzz is not liable for any losses due to schedule changes.
Passengers are requested to re-confirm their booking one day in advance. Contact Number: +91-800903777 (09:00 hrs to 17:00 hrs). If you book Makruzz - Deluxe and Royal Class tickets after 18:00 hrs for the next day's departure, you will not be entitled to the snack box on board. Paid snacks are non-refundable if Deluxe and Royal class tickets are canceled after 18:00 hrs for the next day's departure. Please ensure that your details are correct before booking your ticket, as corrections to the name are not permitted once the ticket is booked. Tickets that have been rescheduled (with applicable rescheduling charges) cannot be canceled or refunded. Tickets are non-transferable and non-reroutable. They are valid only until the date of travel prior to departure. Tickets for infants below one year of age are free of charge. An 18% GST is applicable per person, per ticket, effective from December 1, 2017.
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Passengers are not allowed to carry sharp objects like nail cutters, knives, explosives, inflammable goods, etc., in their handbags. Consuming liquor and smoking is not allowed on board the vessel by law. The free baggage allowance is 25 kg as registered baggage. Pets and animals are not allowed on the ferry.
Passengers must report to the jetty an hour before departure. A hard copy of the ticket is mandatory during check-in. Passengers should carry a photo identity card at the time of check-in. The check-in counter closes 15 minutes before departure, and boarding closes 10 minutes before departure. Users agree that it is their sole responsibility to ensure they possess all valid documents, such as identity proof, passport, visa, etc., for travel with AndamanFerry.in in Andaman. AndamanFerry.in is not liable if travelers are unable to travel due to invalid travel documents.
A PSF (Passenger Service Fee) of Rs 50 per person, per ticket, is applicable. A Peak Season Supplement (from December 1 to January 31 every year) of Rs 100 per person, per ticket, per sector, for all classes will be charged (not applicable for infants and islanders). An extra copy of the ticket printout will cost Rs 50 if obtained from AndamanFerry.in offices.
Passengers are responsible for their belongings. AndamanFerry.in is not liable for any loss or damage to belongings while on board. AndamanFerry.in reserves the right to cancel or change the published voyage date and time for any official reason, in any manner or to any extent. We bear no liability for any loss passengers may suffer or any consequences thereof due to schedule changes caused by bad weather or technical reasons. In such cases, passengers can either claim a full refund or reschedule their journey based on availability.
The passenger warrants and declares that they, including any accompanying children and/or babies, do not suffer from any major illness or ailments. The carrier shall not be responsible for any consequences resulting from pre-carriage illness/ailments that may manifest during carriage. The passenger agrees to indemnify and hold the carrier harmless from any such consequences. The ticket and the carriage of passengers are governed by Indian law, and all disputes and claims (including but not limited to personal injury claims) shall be referred to the exclusive jurisdiction of the competent court in Port Blair, Andaman & Nicobar Islands, India.
AndamanFerry.in shall have no liability for any injury or illness arising from any cause not attributable to any act, neglect, or default on the part of the carrier and its crew members. By booking a ticket with AndamanFerry.in, the passenger confirms their acceptance of all the terms of service set forth by AndamanFerry.in regarding the use of their services.