You can book ferry tickets online through our website, AndamanFerry.in, or by contacting our customer support team at +91-800903777.
You need a valid photo ID (such as a passport, driver's license, or Aadhaar card) to book and travel on the ferry.
Yes, you can make changes to your booking, such as rescheduling or upgrading, up to 48 hours before departure for a fee of INR 200. Changes made between 48 and 24 hours before departure will incur a 50% fee, and no changes can be made within 24 hours of departure.
Cancellation fees vary depending on the ferry operator and timing:
Passengers in Deluxe and Royal Classes who book before 1800 hours for next-day departure are eligible for an onboard snack box. Paid snacks are non-refundable if the ticket is canceled after 1800 hours for the following day's departure.
Passengers are allowed to carry up to 25 kg of registered baggage on board.
If you lose your ticket, please contact our customer support team immediately to assist with reissuing your ticket.
Pets and animals are not allowed on board the ferry.
If a sailing is canceled due to circumstances beyond our control, you will be eligible for a full refund or the option to reschedule your journey.
You can reach our customer support team at +91-800903777 or email [email protected] for any assistance with your booking.
It is recommended that passengers arrive at the jetty at least one hour before departure to ensure a smooth check-in process.
Yes, passengers are required to present a printed ticket during check-in. Make sure to bring a hard copy of your ticket with you.
If you do not receive your booking confirmation email, please check your spam or junk folder. If it is still missing, contact our customer support team for assistance.
INo, ferry tickets are non-transferable. The name on the ticket must match the passenger’s photo ID.
No, passengers are not allowed to carry sharp objects like nail cutters or knives, explosives, or flammable goods in their handbags.
Yes, you can upgrade your ticket class, subject to availability, up to 48 hours before departure by paying the applicable fee.
Tickets for infants below 1 year of age are non-chargeable. Please ensure that infants are listed on the booking and have appropriate identification if required.
There is a Passenger Service Fee (PSF) of INR 50 per person per ticket, and a Peak Season Supplement of INR 100 per person per ticket during the peak season (December 1 to January 31). An extra copy of the ticket printout is available for INR 50 from AndamanFerry.in offices.
Passengers with any medical conditions should inform the ferry operator in advance. The ferry operator is not responsible for any medical issues that arise during the journey that were not disclosed beforehand.
During peak season, a supplement fee is applicable. It’s advised to book well in advance due to higher demand, and be aware of any changes to ferry schedules during this time.
Yes, you can book both one-way and round-trip ferry tickets through our website or by contacting customer support.
We accept various payment methods, including credit cards, debit cards, and online banking. Details will be provided during the booking process.
Currently, there is no waiting list for ferry bookings. We recommend booking your tickets well in advance, especially during peak seasons.
Yes, group bookings can be arranged. Please contact our customer support team for assistance with group reservations and potential discounts.
Additional baggage beyond the free allowance of 25 kg may incur extra charges. Please check with customer support for details on excess baggage fees.
If you miss the ferry departure, the ticket is non-refundable and cannot be rescheduled for another time. We recommend arriving early to avoid this situation.
We occasionally offer promotions and discounts for frequent travelers. Please subscribe to our newsletter or check our website for the latest offers.
Yes, if you require special assistance, please inform us at the time of booking or contact customer support in advance so we can make necessary arrangements.
No, smoking is strictly prohibited on board the ferry in compliance with legal regulations.
If you booked your ferry ticket through a travel agency, please contact them directly for any cancellations or changes to your booking.
Depending on the class of your ticket, complimentary snacks may be provided. Passengers in Deluxe and Royal classes issued tickets after 1800 hrs for the next day’s departure are not entitled to the onboard snack box. Paid snacks are available for purchase.
Wi-Fi services are not guaranteed on the ferry due to connectivity issues while at sea. We recommend downloading any necessary content before departure.
For refunds due to cancellations made by the ferry operator, please contact our customer support with your ticket details. Refunds will be processed as per the terms outlined in our cancellation policy.
The ferry is equipped with safety gear and life jackets. Crew members are trained for emergency situations, and regular safety drills are conducted.
There are no specific age restrictions, but minors must be accompanied by an adult. Infants below 1 year travel free but must be included in the booking.
While it’s possible to book tickets on arrival, it is highly recommended to book in advance, especially during peak seasons, to ensure availability.
If you lose your ticket, contact customer support immediately for assistance. An extra charge may apply for reissuing a ticket.
Pets and animals are not allowed on the ferry, except for certified service animals, which require prior approval.
There is no formal dress code, but it is recommended to wear comfortable and casual attire suitable for sea travel.
We welcome feedback from passengers. You can provide feedback through our website, email, or by contacting customer support. Your input helps us improve our services.
Passengers should arrive at the jetty at least one hour before departure. A hard copy of the ticket and a valid photo ID are required for check-in. The check-in counter closes 15 minutes before departure, and boarding closes 10 minutes before departure.
Changes such as rescheduling or upgrading can be made up to 48 hours before sailing for a fee of Rs. 200. Between 48 and 24 hours prior to departure, 50% of the ticket price will be charged. No changes are allowed within 24 hours of departure.
In case of delays or cancellations due to weather, technical issues, or other reasons beyond our control, passengers will be eligible for a full refund or can choose to reschedule their journey based on availability.
Yes, restrooms are available on the ferry for passenger convenience.
Seating is allocated based on the class of ticket purchased. Passengers are requested to occupy only their assigned seats for the duration of the journey.
Yes, ferry tickets can be purchased online through our official website. It is a convenient way to secure your booking in advance.
Basic first aid supplies are available on the ferry. For any specific medical needs, passengers should carry their own medication and notify crew members if assistance is needed.
If you require assistance, please approach a crew member on board. They are trained to help passengers with any concerns or issues that arise during the journey.
Yes, passengers are allowed to take photographs for personal use. However, please be mindful of other passengers’ privacy and avoid obstructing the crew during operations.
You can contact our customer support team via email at [email protected] or by phone during business hours. The contact details are available on our website.